Privacy Policy

Last Updated: January 2026

WorkspaceRx ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at rootcausecheck.pro and interact with our workplace health diagnostic cleaning services.

1. Information We Collect

We collect information in several ways to provide you with accurate diagnostic assessments and service delivery:

Contact and Inquiry Information

When you complete our symptom checker, request a diagnostic consultation, or contact us directly, we collect:

• Your name and business name
• Email address and phone number
• Facility location and size (square footage)
• Description of workplace symptoms (absenteeism patterns, client feedback, employee morale concerns, visible environmental issues)
• Preferred contact method and timing

Booking and Service Information

If you schedule a diagnostic visit or cleaning service, we collect:

• Facility access details and scheduling preferences
• Building layout and specific areas of concern
• Any health or safety restrictions relevant to your workplace
• Service history and outcomes (post-service feedback, measured improvements)

Website Usage Information

We automatically collect certain technical information when you visit our site:

• Browser type, operating system, and device information
• Pages visited, time spent on each page, and navigation patterns
• Referral source and exit pages
• IP address and general geographic location (city/country level)
• Interaction with our symptom checker tool (which sections you explore)

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and understand how you use our diagnostic tools. This includes:

• Essential cookies: Required for site functionality, booking system, and security
• Preference cookies: Remember your language, accessibility settings, and previous symptom selections
• Analytics cookies: Help us understand which workplace symptoms and cleaning protocols are most relevant to our audience

You may disable cookies through your browser settings, though this may limit functionality of our online booking system.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Diagnostic Assessment: To understand your workplace symptoms and recommend targeted cleaning protocols with measurable health and productivity outcomes
• Service Delivery: To schedule visits, coordinate access to your facility, and deliver customized cleaning solutions
• Communication: To respond to inquiries, provide updates on bookings, share diagnostic findings, and follow up on service outcomes
• Quality Improvement: To measure the effectiveness of our protocols, gather feedback on symptom resolution, and refine our diagnostic methodology
• Marketing and Education: To send you information about relevant cleaning protocols, workplace health research, and case studies (with your consent)
• Website Optimization: To analyze usage patterns, improve our symptom checker tool, and enhance the user experience
• Legal Compliance: To comply with Singapore regulations, maintain service records, and protect against fraud or misuse

3. Sharing of Your Information

We do not sell or rent your personal information. We may share your information only in the following circumstances:

• Service Providers: We may share facility information with our cleaning technicians, scheduling coordinators, and diagnostic equipment providers who assist in delivering our services. These providers are contractually bound to use your information only as necessary to perform their functions.
• Legal Requirements: We may disclose information if required by law, court order, or government request in Singapore or other jurisdictions where we operate.
• Business Transfers: If WorkspaceRx is acquired, merged, or undergoes asset sale, your information may be transferred as part of that transaction. We will notify you of any such change.
• With Your Consent: We may share anonymized case studies or facility data (without identifying information) for workplace health research or industry publications, only with your explicit permission.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Contact and Inquiry Data: Retained for 2 years after your last interaction, unless you request deletion
• Service Records: Retained for 3 years to document cleaning protocols, outcomes, and any warranty or follow-up obligations
• Website Analytics: Aggregated and anonymized data retained for up to 24 months
• Cookies: Session cookies expire when you close your browser; preference cookies may persist for up to 1 year

You may request deletion of your data at any time, subject to legal retention requirements.

5. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted transmission of sensitive data (HTTPS)
• Secure storage of facility and contact information
• Limited access to personal data by authorized personnel only
• Regular security assessments and updates

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you use our services at your own risk.

6. Your Privacy Rights

Under Singapore's Personal Data Protection Act (PDPA) and other applicable privacy laws, you have the following rights:

• Right of Access: You may request a copy of the personal data we hold about you
• Right of Correction: You may request correction of inaccurate or incomplete information
• Right of Deletion: You may request deletion of your data, subject to legal or contractual obligations to retain it
• Right to Withdraw Consent: If we process your data based on consent, you may withdraw that consent at any time
• Right to Opt-Out: You may opt out of marketing communications or analytics tracking
• Right to Data Portability: You may request your data in a portable format for transfer to another service provider

To exercise any of these rights, contact us using the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites and services that are not operated by WorkspaceRx. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of external sites, and we encourage you to review their privacy policies before providing personal information.

8. Children's Privacy

Our services are intended for facilities managers and business owners. We do not knowingly collect personal information from children under 18 years of age. If we become aware that a child has provided us with personal information, we will promptly delete such information and terminate the child's account if applicable.

9. International Data Transfers

WorkspaceRx is based in Singapore. If you access our services from outside Singapore, your information may be transferred to, stored in, and processed in Singapore or other countries where we operate. By using our services, you consent to such transfers, which may be subject to different privacy laws than your home country.

10. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us:

We will respond to your request within 30 days or as required by applicable law.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date at the top of this page and, where appropriate, by sending you an email notification. Your continued use of our website and services after such updates constitutes your acceptance of the revised Privacy Policy.